Privacy Policy

Information we collect

When you email us or use the contact form, we receive the information you provide, such as your name, email address, company, message, and any other details you choose to include. Please do not send confidential or sensitive personal information through the website or by email. Contact form submissions are stored in the WordPress.com Forms dashboard and sent to info@bergtecinc.com for follow-up.

When you visit the site, our hosting and analytics services may collect technical information, such as your IP address, browser and device information, pages viewed, referring page, and visit time. Cookies and similar technologies may record how you use the site and recognize your browser on later visits.

How we use information

We use contact information to respond to your inquiry, discuss a possible engagement, and keep records of our communications. We use site usage information to operate and protect the website, understand which pages are useful, and improve the site. We do not add inquiry senders to a BergTec marketing mailing list. WordPress.com may offer visitors a separate way to subscribe to new posts.

Cookies and analytics

The site uses analytics and tracking cookies. Some cookies are needed for the website or its hosting platform to function. Others help measure visits and site performance. Depending on the tools configured on the site, third parties may place cookies or process usage information. You can block or delete cookies through your browser settings. The site currently has no separate cookie preference or reject control. Blocking some cookies may affect site functions.

When information is shared

We use service providers to host the website, deliver messages, and provide analytics or other site functions. These providers may process information to perform those services under their own terms and privacy notices. We may also disclose information if required by law or to protect our rights and the security of the site.

Storage and retention

Information may be processed or stored outside Canada, depending on the providers used. We retain contact messages and related records for as long as needed to respond, manage a business relationship, and meet legal or recordkeeping requirements. Website analytics data is retained according to the settings of the tools in use. When the information is no longer needed, we delete it or de-identify it where practicable.

Your choices and questions

You may ask to access or correct personal information you have provided to us, subject to applicable law. You may also ask us to withdraw consent for a use of your information where that choice is available, or request deletion where we no longer need to keep the information. Contact us at info@bergtecinc.com. We will respond to privacy questions and requests in accordance with applicable law.

You can change your browser cookie settings to block or delete cookies. If you follow a link to another website, that site’s privacy practices apply.

Changes to this policy

We may update this policy when our website or practices change. The effective date at the top shows when this version took effect.